Cancellation Policy
To cancel your registration you must call Health Works at least 3 business days before the first scheduled class. If you cancel within the accepted timeframe, you may receive a credit for the full amount, or receive a refund less a $10 service charge. If you cancel less than 3 business days before the first scheduled class, you will not receive a refund or credit.
In the event that Health Works must cancel a class due to weather conditions, low enrollment, or an ill instructor, a make-up date will be provided or a refund check will be mailed to you in the amount of the cost for the missed class(es). Dean & St. Mary's Health Works reserves the right to cancel a class at any time.
Discount Eligibility
You may be eligible for a discount! All discounts must be taken at the time of registration, otherwise no discount will be given. Only one type of discount may be used at a time. If any of the following apply to you, enter the corresponding Promotion Code when registering to receive the discount.
Dean Health Plan Insurance member (PromoCode: DHP)
Golden Care member (PromoCode: GC)
Dean Health Plan employee (PromoCode: DHPE)
Dean Medical Center employee (PromoCode: DMCE)
St. Mary's/Dean Venuture employee (PromoCode: SMDVE)
St. Mary's employee (PromoCode: SME)
Stoughton Hospital employee (PromoCode: SMDVE)
Substitution Policy:
We are unable to offer substitutions for classes missed, for any reason. We ask that participants attend only the classes for which they have registered.
Instructor Changes:
We reserve the right to change the assigned instructor at any time, without notice. If the scheduled instructor cannot attend and no substitute is available, class(es) may be cancelled.
Severe Weather:
Severe weather may result in cancellation of class(es), at our discretion. Participants will be notified by phone of any cancellations, and will be informed of the scheduled make-up date and/or applicable refunds.
Program Participation Forms:
Participation may be denied to those who fail to complete and return required forms (i.e., physician or participant consent forms) when they are required.